This article helps troubleshoot charging issues on your iPhone SE
You may have charging issues if your iPhone SE:
Try each of these steps if your iPhone has charging issues.
Verify that your iPhone and charging port are not damaged.
Caution: If your iPhone is damaged, do not complete the remaining steps in this guide. Please select your provider to contact Customer Care:
Verify that your iPhone SE can power on.
Verify that your charger is working.
Connect your iPhone to your charger and see if the charging icon displays.
Note: You risk severe damage to your iPhone if the charger isn't the same voltage, amps, and plug type as your original charger. You can purchase compatible chargers on www.Boostmobile.com or VirginMobileUSA.com.
Verify that your iPhone SE is running the most recent software.
Perform a soft reset.
A soft reset restarts your iPhone and does not erase any of your content or data.
If you're still having issues, please troubleshoot battery life or select your provider to contact Customer Care: