This article helps you troubleshoot data connectivity issues on your Motorola Triumph.
You may have data connectivity issues if you're unable to:
These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.
Verify mobile data is enabled.
Perform a soft reset.
A soft reset reconnects your Motorola Triumph™ to the Virgin Mobile network.
Note: To optimize device performance, be sure your Motorola Triumph is running the most recent device software.
If you're still having issues, contact Virgin Mobile Customer Care.