This article helps you troubleshoot data connectivity issues on your LG Optimus V.
You may have data connectivity issues if you're unable to:
These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.
Verify mobile data is enabled.
Perform a soft reset.
A soft reset reconnects your LG® Optimus V™ to the Virgin Mobile network.
Check for software updates.
To optimize device performance, be sure your LG Optimus V is running the most recent device software.
If you're still having issues, contact Virgin Mobile Customer Care.