This article helps troubleshoot your Kyocera Hydro Reach not turning on
You may have this issue if your Kyocera Hydro Reach:
Try each of these steps if your phone doesn't turn on.
Verify that your Kyocera Hydro Reach has a sufficient charge.
Verify that your phone, and charging port are not damaged.
Caution: If your phone is damaged, do not complete the remaining steps in this guide. please select your provider to contact Customer Care:
Verify that you are using a compatible charger.
You risk severe damage to your phone if the charger isn't the same voltage, amps, and plug type as your original charger. You can purchase compatible chargers on www.Boostmobile.com or VirginMobileUSA.com.
Verify that your Kyocera Hydro Reach can power on.
If your Kyocera Hydro Reach does turn on, verify that it is running the most recent software.
If you're still having issues, please select your provider to contact Customer Care: