This article helps you troubleshoot low internal memory issues on your alcatel Dawn
You may have low internal memory issues if your phone is:
These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.
Low memory issues can arise when you have too many applications on your alcatel Dawn™ or when you need to clear your application cache.
Use Boost Zone (Boost) or My Account (Virgin Mobile) to verify if your phone has low memory.
Uninstall unused applications.
We recommend that you uninstall unused applications when possible. It helps free up internal memory and can improve device performance.
Note: Your alcatel Dawn comes with some pre-installed applications that you can't uninstall.
Clear application cache.
Each application has a cache of temporary files that may be taking up memory. Try to free up space by clearing the application cache from your larger applications first and then continue to clear the cache on the rest of your apps. You may not be able to clear the cache for every application and, rarely, an application may not function as expected afterward.
Perform a soft reset.
A soft reset deletes any temporary files and can potentially free up internal memory without erasing any of your content or data.
Note: To optimize device performance, be sure your alcatel Dawn is running the most recent device software. Check for software updates.
If you're still having issues, please select your provider to contact Customer Care: